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 Shell employee talking to a customer using headset

The Shell Card Customer Service team is here to answer your queries and requests and offer advice on how Shell Card can best suit your needs. Simply contact our team by fax, e-mail, mail or phone.

Phone:

Regular numbers:

878-8811 / 878-8888

Toll free numbers:

1-800-10-11111-31 PLDT

1-800-3-888-2222 Digitel

1-800-5-222-2222 Bayantel 

Fax:

(632) 810-3636

Write:

Shell Card Centre

Shell House

156 Valero St., Salcedo Village

1227 Makati City, Philippines

Office hours: Monday - Friday 7am to 9pm Weekends/Holiday 8am to 5pm

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