Our strategy is to strengthen our position as a leader in the oil and gas industry, while helping to meet global energy demand in a responsible way.

Safety and environmental and social responsibility are at the heart of our activities.

Our commitment to technology and innovation continues to be at the core of our strategy. As energy projects become more complex and more technically demanding, we believe our engineering expertise will be a deciding factor in the growth of our businesses.

Our key strengths include the development and application of technology, the financial and project management skills that allow us to deliver large development projects, and the management of integrated value chains.

Shell in the Philippines

Exploration & Production

SPEX draws its expertise from an extensive global experience in deep water oil and gas exploration and production.

After receiving its license to do business in the Philippines in 21 January 1991, SPEX entered into a Joint Venture Agreement with Occidental Philippines, Inc. (OxyPhil) to fulfill their obligation with the Philippine Government to explore and develop Service contract 38 (SC38) offshore Northwest of Palawan.

The Joint Venture partners agreed that SPEX will be the Operator. This means that SPEX provides the technical skills, manpower and technology to be employed in the JV undertakings.

Substantial amounts of natural gas and oil was found in the Malampaya structure by Shell Philippines Exploration BV and partner Occidental Petroleum in May 1992.

Development of the Malampaya/Camago gas reservoir is hinged on the Gas Sale and Purchase Agreement with buyers of natural gas, due to the substantial investment required.

The development of Malampaya/Camago will provide trade balance improvements for the Philippines. Instead of having to buy imported coal or low sulphur oil as a source of power, the Philippines can use indigenous gas that will generate cost competitive electricity and provide for a cleaner environment.

In particular, this project will provide the country with very substantial revenues that can be invested in additional infrastructure and other Government projects designed to stimulate economic growth and improve living conditions of Filipinos.

Additionally, the Malampaya/Camago Gas Project will create quality jobs. The project will create more opportunities especially for Filipinos as the requirement for technical and industrial staff starts to build up.

The birth of the gas industry in the Philippines can be summarised as follows: power, revenues, jobs and a cleaner environment.

Learn more about Malampaya.

Shell Business Service Centre – Manila

Finance Operations is responsible for the design, actual operation and standardisation of key finance processes.  Its major objectives are to create and execute standardised processes, such that all finance functions in the Shell group will share in a common set of metrics to which performance can be measured against.

Customer Service is part of the Customer Services Relocation project to consolidate Global Customer Service into a smaller number of global “super-centres” and transfer specific customer service operations to shared services. CSC processes fuel cards administration, order taking, delivery scheduling, customer master data set-up and maintenance, invoicing, and general public enquiries for retail.

Human Resources Services Centre supports North America-based Shell employees on HR requests.  These include assistance on HR information systems encoding, questions on compensation, benefits, and expatriate services, and investigative concerns on HR policies.  HRSC is a key player in Shell’s Service Delivery Model, as its focus is the delivery of cost effective HR transactional activities.

Order to Delivery is the Centre’s youngest business, and was established to further strengthen Shell’s drive for customer satisfaction.  It oversees efficient scheduling and safe physical delivery of oil products in the Philippines and soon in the United Kingdom.  Order to Delivery manages customer inventory levels, and ensures that the right products are delivered at precise quantities on time every time.

Common Infrastructure Management, the support group of functions, manages the Human Resources, Information Technology, facilities, finance and communications needs of all four businesses.  As the glue that binds the Centre together, Common Infrastructure Management is accountable for providing direction and leadership, overseeing successful service delivery to support high-performance and customer-oriented workplace.

More information about Pilipinas Shell

Shell worldwide

Shell worldwide

Shell is a global group of energy and petrochemical companies.

Our operations are divided into four businesses: Upstream, Integrated Gas, Downstream, and Projects & Technology.

In Upstream we focus on exploration for new liquids and natural gas reserves and on developing major new projects where our technology and know-how add value for resource holders.

In Integrated Gas, we focus on liquefying natural gas (LNG) and converting gas to liquids (GTL) so that it can be safely stored and shipped to markets around the world.

In Downstream, we focus on turning crude oil into a range of refined products, which are moved and marketed around the world for domestic, industrial and transport use. In addition, we produce and sell petrochemicals for industrial use worldwide. Shell’s oil sands mining activities in North America are also part of the Downstream organisation.

Our Projects & Technology business is responsible for delivering new development projects and the research and development that leads to innovative and low-cost investments for the future.

More in about us

Who we are

Learn about our business and people, and how we grew from a small shop in London nearly 200 years ago.



Sustainability at Shell is about delivering energy in a responsible way to meet the world’s growing needs.

Energy and innovation

How we use human ingenuity, innovation and technology to unlock more, cleaner energy for the decades ahead.