TAO serves as the remote team for more than 35 on-site assets from our Shell Business Operations Centers – Chennai (India), Manila (Philippines), Krakow (Poland) and Kuala Lumpur (Malaysia).

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TAO is an integral part of Shell's SEAM – Safety, Environment and Asset Management community. They provide business functions with support, insights, and state-of-the-art digital solutions to achieve Shell's business strategy.

The TAO team – now close to 1900 staff and growing - provides services and remote technical operations support to multiple assets in Integrated Gas and Renewables & Energy Solutions, Chemical & Products Manufacturing, Upstream and Sub-Surface Wells & Reservoirs Facility Management. They partner with business units worldwide and often do so together with Projects & Technology (P&T), Information Technology (IT) and Finance & Data Operations (FO-Data) partners.

TAO's focus on safe and efficient process delivery drives tangible results including reduced costs, improved asset availability and better margin opportunities.

Get to know the TAO specialists teams:

Asset Care (AC)

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Asset Care is a key player in Shell's holistic approach towards making our assets more reliable; it establishes the requirements for reliable operation by supporting Reliability Centered Maintenance (RCM) studies, asset care plan developments and Risk Assessment Matrix (RAM). In addition, the Asset Care team utilises technologies to enable remote inspection support, functional safety and instrumentation services.

Asset Care focuses on delivering high-quality and sustainable solutions that meet requirements for reliability. Team players at AC are collaborative individuals who offer support for inspection and maintenance activities across all operational asset units.

Asset Data & Digital Transformation (ADT)

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Asset Data & Digital Transformation (ADT) ensures that data foundations are correct while powering Shell’s assets in their digitalisation journey. They deliver quality insights for making sound business decisions. The team is responsible for managing the project-to-asset (P2A) lifecycle, developing Computerized Maintenance Management Systems (CMMS), and overseeing Operational Information Management Data.

ADT seeks Process Specialists and Engineers that drive digital transformation and achieve exceptional business outcomes. Process Specialists in this team serve as internal subject matter experts, supporting P2A process, coaching Asset Management System practitioners, and leading quality improvement initiatives.

Production Optimisation (PO)

Production Optimisation

The Production Optimisation team manages Operation, maintenance and turnaround activities, Integrated Activity Planning and Scheduling (IAPS), and predictive maintenance. PO team also support Production Operations, Process Engineering, Economic Modelling and Asset Integrity Management. Joining the Production Optimisation team at TAO Shell means being a part of the Production Optimization (PO) groups, which focus on ensuring safe and efficient production through process excellence in maintenance execution.

Field Execution Optimisation (FEO)

Sohar Solar Qabas Oman

The Field Execution Optimization (FEO) team provides best-in-class support for field execution activities. FEO's main functions include work planning & work pack preparation for maintenance & turnaround, maintenance optimization, cost control and scheduling risk management.

The various engineering and tech specialist roles available on the team ensure that maintenance, turnaround & project activities are aligned with the facility's operational and process requirements.

Subsurface and Wells & Reservoir Facility Management

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Subsurface and Wells & Reservoir Facility Management (WRFM) oversees end-to-end data management from exploration to abandonment for Asset Operations.

Engineers for this team play a critical role by providing technical support for domains such as Well Engineering, Geo-Information, Technical Reporting, Petrophysics, Geophysics, Hydrocarbon & energy accounting for WRFM. Their key responsibilities include resolving data quality issues, participating in data projects, driving data quality improvement and performing data management tasks.

Technical Reporting & Digital Integration (TRDI)

Pearl GTL 2014

The Technical Reporting & Digital Integration (TRDI) team utilises data from Maintenance Execution, Production Optimisation, Subsurface and Wells, and HSSE to offer valuable insights into our Shell assets. This team is one of the fastest-growing teams in TAO, as they support a wide range of technical reporting activities that involve extensive digital integration.

Digitalisation specialists on the team get to Centralise reporting, enabling TAO to become trusted advisors for Shell assets.

Deployment & Capability

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The Deployment & Capability (D&C) team is comprised of process excellence professionals who provide support, assurance and thought leadership as partners within TAO Delivery.
Tech specialists and advisors in this team guide operational decision-making through developing and maintaining refinery/base chemical capabilities and constraints models.

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