TAO is an integral part of Shell’s SEAM – Safety, Environment and Asset Management community that provides fit-for-purpose standards, expertise, capability, insights and integrated support to businesses and functions in their pursuit of Shell’s strategy, Powering Progress. Powering Progress sets out our strategy to accelerate the transition of our business to net-zero emissions.

The TAO team – now with 1600 staff and growing - provides a range of services that largely includes remote technical operations support to multiple assets in Integrated Gas and Renewables & Energy Solutions, Chemical & Products Manufacturing , Upstream, Sub-Surface and Wells & Reservoirs Facility Management. They partner with the business worldwide and often do so together with the deep capability of Project & Technology (P&T), Information Technology (IT) and Finance & Data Operations (FO-Data) partners.

TAO drives safe, standardised, effective and efficient process delivery, resulting in reduced costs, improved asset availability, better margin opportunities, enhanced sharing of best practices & lessons learned, and reduced greenhouse gas emissions across the portfolio.

TAO consists of four Operations teams - Subsurface & WRFM (Wells & Reservoir Facility Management), Asset Data Foundation, Equipment Care and Produce & Maintain which are accountable for efficient and effective delivery of all replicable support activity. A separate, dedicated Deployment & Capability team is accountable for successfully embedding all new and complex activity deployment, competency development, quality assurance/control and continuous improvement.

If you have the intellectual, analytical and creative ability to learn quickly, identify issues and propose solutions, TAO is the place to be.

A picture of employees at Malikai deep-water project, Pasir Gudang, Johor, Malaysia getting a safety briefing during a huddle.

Asset Data Foundation (ADF)

Asset Data Foundation (ADF) delivers integrated and quality data and insights required for making sound business decisions. ADF manages Project-to-Asset and Operate-phase Computerized Maintenance Management System (CMMS) Build including data lifecycle process management, Project Support Services including cost engineering, and Operational Information Management Data and Document Control.

Business discussion between two colleagues working in an office, using their laptops.

Equipment Care (EC)

Equipment Care establishes the requirements reliable operation by supporting Reliability Centered Maintenance (RCM) studies, asset care plan developments and risk assessment matrix (RAM). We utilize digital technologies to enable remote inspection support, functional safety and instrumentation services, and digital twin.

A picture of Exploration & Production Offshore E11 platform, Malaysia 2008. _x000D_  Colour: blue, yellow

Produce & Maintain (P&M)

Produce & Maintain (P&M) handles activities around maintenance & turnaround in the areas work pack preparation, Integrated Activity Planning and Scheduling (IAPS) and predictive maintenance. We also support Production Operations, Process Engineering and Economic Modelling and Asset Integrity Management.

Business discussion between two colleagues working in an office, using a desktop. One colleague standing and looking over the other colleague’s shoulder to view the desktop in front of them.

Subsurface & WRFM

Subsurface and Wells & Reservoir Facility Management (WRFM) manages the end-to-end ‘exploration’ to ‘abandonment’ data for Asset Operations, overseas assets’ corporate data management and provides in-depth technical support for well engineering, geo-information, technical reporting, Petrophysics, Geophysics, Hydrocarbon & energy accounting for WRFM.

An informal discussion amongst colleagues working in an office near the energy hub.

Deployment & Capability

Deployment & Capability provides strong functional foundations and ambitious right first-time deployments delivered by process excellence professionals providing balanced support, assurance and thought leadership as trusted partners within TAO Delivery. We unlock and develop the capability of our people within TAO Delivery to drive continuous improvement in the support they provide.

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