Any business process is only as good as the data that drives it.
Data Operations at Shell offers a challenging environment for innovative individuals who are looking to develop their analytical skills while solving various data problems.
The Data team focuses on enabling effective business decisions, minimizing the cost of inaccurate data and protecting Shell’s license to operate. The team performs master data management and data quality assurance with a mindset to continuously improve our processes.
A career in Data at Shell is an excellent opportunity to learn industry’s best practices in data management. Our data professionals receive world-class data training and certification, linked to external accreditations.
The team consistently delivers data expertise and solutions to our different businesses and processes across the globe.
The Customer team supports Customer Operations to deliver the best customer experience in the market, at an affordable cost. The team collaborates closely with Customer Operations by providing data insights and expertise to make its process more effective and efficient. The team monitors master data quality and provides insights on value leakage caused by poor quality data. The team also executes data improvement projects and uses Smart Automation for repetitive tasks. Working in this team offers a unique opportunity to understand and collaborate with the different Customer Journey teams.
Facilities and equipment (F&E)
F&E Engineers support our refineries, chemical sites and distribution terminals globally. The team maintains data quality standards, drives improvement projects and adds technical value to data in order to allow business partners to make effective decisions for a safe and reliable Maintenance Execution. F&E Engineers also manage connected application databases for conducting plant inspections, instrumentation works and asset management.
Hydrocarbon Management team supports the company’s chemical business, including the trading and supply of crude oil, natural gas, liquefied natural gas (LNG) and other products. The team enables massive product movements and counterparty trades through management of customer, vendor, plant and storage location data. To allow smooth transactions and lower costs, the team delivers top quartile data quality while driving continuous improvements through elimination, simplification, standardization and automation of processes.
The product team enables an effective and efficient product life cycle and supply chain management. Accurate and timely product master data ensures on-time introduction and withdrawal of products to and from the market, optimizes planning and inventory management and enables timely delivery of products to customers. The team manages seven ERP systems, nine connected applications, and operates 14 different SOX controls.
Retail and property
Data professionals in Retail and Property Team maintain the data of Shell Downstream Retail business worldwide including the company’s fuel stations, Select shops and non-fuel products sold in these shops. The team also manages data of both retail and corporate real estate, along with related lease contracts.
Accurate contract, product, pricing and retail site data enable seamless business operations such as timely payment and collection of invoices, competitive product pricing strategy, marketing programs and digitalization of customer value propositions (Shell Motorist app, available in Android and iOS).
Contracting and procurement
Data professionals in CP Data work hand-in-hand with Contracting and Procurement to manage and improve the materials, services, vendor, contracts master reference data and spares management that are vital to business processes. CP Data provides data expertise to continuously improve the data maintenance processes to reduce cost and add value.