{"organism":"Page","children":[{"organism":"Container.Raw","children":[{"organism":"Metadata","model":{"title":"Shell Go+ Exclusive: Free Roadside Assistance","text":"\u003Cp\u003EGet Free Roadside Assistance from Shell GO+!\u003C/p\u003E\r\n","links":[{"name":"Shell Go+ Exclusive: Free Roadside Assistance","value":"https://www.shell.com.ph/shell-go-plus/shell-go-plus-members-free-roadside-assistance.html"}],"tags":[{"name":"Shell GO+","value":"line-of-business:b2c/shell-go-plus"}]},"id":"/content/shell/countries/philippines/en_ph/shell-go-plus/shell-go-plus-members-free-roadside-assistance/jcr_content/root/metadata"},{"organism":"ContentOwner","model":{},"id":"/content/shell/countries/philippines/en_ph/shell-go-plus/shell-go-plus-members-free-roadside-assistance/jcr_content/root/contentowner"},{"organism":"Container.Header","children":[{"organism":"Container.Raw","ref":"https://www.shell.com.ph/_jcr_content/root/header/inherited.model.json","id":"/content/shell/countries/philippines/en_ph/shell-go-plus/shell-go-plus-members-free-roadside-assistance/jcr_content/root/header/inherited","model":{}},{"organism":"Breadcrumb","model":{"links":[{"name":"Home","value":"https://www.shell.com.ph/"},{"name":"Shell GO+","value":"https://www.shell.com.ph/shell-go-plus.html"},{"name":"Free Roadside Assistance","value":"https://www.shell.com.ph/shell-go-plus/shell-go-plus-members-free-roadside-assistance.html"}]},"id":"/content/shell/countries/philippines/en_ph/shell-go-plus/shell-go-plus-members-free-roadside-assistance/jcr_content/root/header/breadcrumb"}],"id":"/content/shell/countries/philippines/en_ph/shell-go-plus/shell-go-plus-members-free-roadside-assistance/jcr_content/root/header","model":{}},{"organism":"Container.Main","children":[{"organism":"Container.Section","children":[{"organism":"PageHeader","color":"inherited","model":{"title":"Shell Go+ Exclusive: Free Roadside Assistance","text":"\u003Cp\u003EEligible Shell GO+ Private members may get free roadside assistance services.\u003C/p\u003E\r\n"},"id":"/content/shell/countries/philippines/en_ph/shell-go-plus/shell-go-plus-members-free-roadside-assistance/jcr_content/root/main/section/page_header"},{"organism":"PromoSimple.Text","color":"inherited","id":"/content/shell/countries/philippines/en_ph/shell-go-plus/shell-go-plus-members-free-roadside-assistance/jcr_content/root/main/section/text","model":{"title":"Benefits Mechanics","text":"\u003Cul\u003E\r\n\u003Cli\u003EThe Free Emergency Roadside Assistance Benefit of the “Shel Asia” mobile app is valid until December 31, 2026.\u003C/li\u003E\r\n\u003Cli\u003EShell GO+ Member may visit https://www.shell.com.ph/freeroadsideassistance for the full details of the emergency roadside assistance coverage.\u003C/li\u003E\r\n\u003Cli\u003EThis benefit is open to all Shell GO+ members under the “Private” scheme and considered as “Active”.\u003C/li\u003E\r\n\u003Cli\u003ETo be tagged as “Active”, the Shell GO+ member should have at least 1 transaction in the last 90 days.\u003C/li\u003E\r\n\u003Cli\u003ETo qualify for this benefit, the Shell GO+ member must have an accumulated Shell Fuels transaction worth at least 100 Liters in the previous month.\u003C/li\u003E\r\n\u003Cli\u003EOnly Class 1 and 2 vehicles used for personal/private consumption including, vans, light-duty reconditioned vehicles and 4-wheeled cars for hire can avail of the benefit.\u003C/li\u003E\r\n\u003Cli\u003ETo avail of this benefit, simply dial Shell dedicated hotline +63 2 8876 1422 (Landline)\u003C/li\u003E\r\n\u003Cli\u003EUpon calling the hotline, the Shell GO+ member will be required to share the following details:\u003Cbr\u003E\r\no Name of the Shell GO+ member as reflected in the mobile app,\u003Cbr\u003E\r\no Mobile Number of the Shell GO+ member as reflected in the mobile app,\u003Cbr\u003E\r\no Current Location where help needed,\u003Cbr\u003E\r\no Vehicle Description (vehicle model and make, plate number or conduction sticker number, and age)\u003Cbr\u003E\r\no Emergency Service Needed\u003C/li\u003E\r\n\u003Cli\u003EThe Shell GO+ member may be required to show the following items, as verification for the services that will be rendered:\u003Cbr\u003E\r\no Valid Government ID\u003Cbr\u003E\r\no ‘Shell Asia’ mobile app\u003Cbr\u003E\r\no Vehicle Official Receipt\u003Cbr\u003E\r\no Vehicle Certificate of Registration\u003C/li\u003E\r\n\u003Cli\u003EOnly Shell GO+ members with vehicles up to 15 years old can avail of the service.\u003C/li\u003E\r\n\u003Cli\u003EThe Shell GO+ roadside assistance partner has the right to refuse service to any customer who fails to meet any of the above eligibility requirements.\u003C/li\u003E\r\n\u003Cli\u003EThe Shell GO+ roadside assistance partner has the right to charge any customer who fails to meet any of the above eligibility requirements for the service rendered.\u003C/li\u003E\r\n\u003Cli\u003EThe Shell GO+ roadside assistance partner has the right to charge any customer who violates the Shell GO+ Terms and Conditions.\u003C/li\u003E\r\n\u003Cli\u003EAll qualified Shell GO+ members are entitled to the following benefits:\u003C/li\u003E\r\n\u003C/ul\u003E\r\n\u003Ctable cellpadding=\"10\" cellspacing=\"10\" border=\"1\" width=\"100\" height=\"100\"\u003E\r\n\u003Ctbody\u003E\u003Ctr\u003E\u003Cth scope=\"col\"\u003E\u003Cb\u003ESCOPE OF SERVICES\u003C/b\u003E\u003C/th\u003E\r\n\u003Cth scope=\"col\"\u003E\u003Cb\u003ESERVICE DESCRIPTION\u003C/b\u003E\u003C/th\u003E\r\n\u003Cth scope=\"col\"\u003E\u003Cb\u003ELIMIT\u003C/b\u003E\u003C/th\u003E\r\n\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003E\u003Cb\u003EVEHICLE ASSISTANCE\u003C/b\u003E\u003C/td\u003E\r\n\u003Ctd\u003EEmergency Towing due to accident or breakdown\u003C/td\u003E\r\n\u003Ctd\u003E₱ 5,000.00\u003C/td\u003E\r\n\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003E \u003C/td\u003E\r\n\u003Ctd\u003E\u003Cspan style=\"font-size: 9.0pt; font-family: Arial , sans-serif;\"\u003ETowing\u003Cspan style=\"letter-spacing: -0.2pt;\"\u003E \u003C/span\u003Eto\u003Cspan style=\"letter-spacing: -0.15pt;\"\u003E \u003C/span\u003Ethe\u003Cspan style=\"letter-spacing: -0.1pt;\"\u003E \u003C/span\u003Enearest\u003Cspan style=\"letter-spacing: -0.2pt;\"\u003E \u003C/span\u003EEV\u003Cspan style=\"letter-spacing: -0.1pt;\"\u003E \u003C/span\u003Echarging\u003Cspan style=\"letter-spacing: -0.1pt;\"\u003E station\u003C/span\u003E\u003C/span\u003E\u003C/td\u003E\r\n\u003Ctd\u003E₱ 5,000.00\u003C/td\u003E\r\n\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003E \u003C/td\u003E\r\n\u003Ctd\u003E\u003Cspan style=\"font-size: 9.0pt; font-family: Arial , sans-serif;\"\u003EVehicle\u003Cspan style=\"letter-spacing: -0.2pt;\"\u003E \u003C/span\u003ERetrieval\u003Cspan style=\"letter-spacing: -0.15pt;\"\u003E \u003C/span\u003Ein\u003Cspan style=\"letter-spacing: -0.2pt;\"\u003E \u003C/span\u003Ecase\u003Cspan style=\"letter-spacing: -0.2pt;\"\u003E \u003C/span\u003Eof\u003Cspan style=\"letter-spacing: -0.15pt;\"\u003E \u003C/span\u003Eaccident\u003Cspan style=\"letter-spacing: -0.1pt;\"\u003E \u003C/span\u003E(USING\u003Cspan style=\"letter-spacing: -0.25pt;\"\u003E \u003C/span\u003E\u003Cspan style=\"letter-spacing: -0.1pt;\"\u003ECRANE)\u003C/span\u003E\u003C/span\u003E\u003C/td\u003E\r\n\u003Ctd\u003E₱ 10,000.00\u003C/td\u003E\r\n\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003E \u003C/td\u003E\r\n\u003Ctd\u003E\u003Cspan style=\"font-size: 9.0pt; font-family: Arial , sans-serif;\"\u003EAllows\u003Cspan style=\"letter-spacing: -0.1pt;\"\u003E \u003C/span\u003E1 incident\u003Cspan style=\"letter-spacing: -0.15pt;\"\u003E \u003C/span\u003Efor\u003Cspan style=\"letter-spacing: -0.15pt;\"\u003E \u003C/span\u003Ezero-kilometer\u003Cspan style=\"letter-spacing: -0.1pt;\"\u003E \u003C/span\u003Etowing\u003Cspan style=\"letter-spacing: -0.1pt;\"\u003E \u003C/span\u003Efrom usual\u003Cspan style=\"letter-spacing: -0.1pt;\"\u003E \u003C/span\u003Eplace\u003Cspan style=\"letter-spacing: -0.15pt;\"\u003E \u003C/span\u003Eof\u003Cspan style=\"letter-spacing: -0.1pt;\"\u003E \u003C/span\u003Eresidence\u003Cspan style=\"letter-spacing: -0.1pt;\"\u003E \u003C/span\u003Eas\u003Cspan style=\"letter-spacing: -0.15pt;\"\u003E \u003C/span\u003Epart\u003Cspan style=\"letter-spacing: -0.1pt;\"\u003E \u003C/span\u003Eof\u003Cspan style=\"letter-spacing: -0.15pt;\"\u003E \u003C/span\u003Ethe\u003Cspan style=\"letter-spacing: -0.05pt;\"\u003E \u003C/span\u003E\u003Cspan style=\"letter-spacing: -0.1pt;\"\u003Eaggregate \u003C/span\u003Elimit\u003Cspan style=\"letter-spacing: -0.1pt;\"\u003E \u003C/span\u003Eof\u003Cspan style=\"letter-spacing: -0.1pt;\"\u003E \u003C/span\u003E3 \u003Cspan style=\"letter-spacing: -0.1pt;\"\u003Eevents.\u003C/span\u003E\u003Ci\u003E\u003C/i\u003E\u003C/span\u003E\u003C/td\u003E\r\n\u003Ctd\u003E \u003C/td\u003E\r\n\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003E \u003C/td\u003E\r\n\u003Ctd\u003E\u003Cspan style=\"font-size: 9.0pt; font-family: Arial , sans-serif;\"\u003EMinor\u003Cspan style=\"letter-spacing: -0.15pt;\"\u003E \u003C/span\u003Eonsite\u003Cspan style=\"letter-spacing: -0.15pt;\"\u003E \u003C/span\u003E\u003Cspan style=\"letter-spacing: -0.1pt;\"\u003Erepair (Battery Boosting, Change of Flat Tire, Delivery of Emergency Fuel) with an aggregate \u003C/span\u003Elimit\u003Cspan style=\"letter-spacing: -0.1pt;\"\u003E \u003C/span\u003Eof\u003Cspan style=\"letter-spacing: -0.1pt;\"\u003E \u003C/span\u003E3 \u003Cspan style=\"letter-spacing: -0.1pt;\"\u003Eevents\u003C/span\u003E\u003C/span\u003E\u003C/td\u003E\r\n\u003Ctd\u003E₱ 5,000.00\u003C/td\u003E\r\n\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003E\u003Cb\u003EPERSONAL ASSISTANCE\u003C/b\u003E\u003C/td\u003E\r\n\u003Ctd\u003E\u003Cspan style=\"font-size: 9.0pt; font-family: Arial , sans-serif;\"\u003ETravel\u003Cspan style=\"letter-spacing: -0.15pt;\"\u003E \u003C/span\u003Eor \u003Cspan style=\"letter-spacing: -0.1pt;\"\u003EAccommodation\u003C/span\u003E\u003C/span\u003E\u003C/td\u003E\r\n\u003Ctd\u003E \u003C/td\u003E\r\n\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003E \u003C/td\u003E\r\n\u003Ctd\u003EContinuation of journey\u003C/td\u003E\r\n\u003Ctd\u003E₱ 2,000.00\u003C/td\u003E\r\n\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003E \u003C/td\u003E\r\n\u003Ctd\u003E3D/2N Hotel Accommodation\u003C/td\u003E\r\n\u003Ctd\u003E₱ 3,000.00\u003C/td\u003E\r\n\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003E \u003C/td\u003E\r\n\u003Ctd\u003E\u003Ci\u003EReturn of the driver\u003C/i\u003E\u003C/td\u003E\r\n\u003Ctd\u003E₱ 1,000.00\u003C/td\u003E\r\n\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003E \u003C/td\u003E\r\n\u003Ctd\u003EAmbulance assistance\u003C/td\u003E\r\n\u003Ctd\u003E₱ 5,000.00\u003C/td\u003E\r\n\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003E \u003C/td\u003E\r\n\u003Ctd\u003EArrangement for Hospital Admission Assistance\u003C/td\u003E\r\n\u003Ctd\u003ENo Limit\u003C/td\u003E\r\n\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003E \u003C/td\u003E\r\n\u003Ctd\u003EArrangement for Mortal remains repatriation\u003C/td\u003E\r\n\u003Ctd\u003ENo Limit\u003C/td\u003E\r\n\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003E \u003C/td\u003E\r\n\u003Ctd\u003EReferral to Hyundai Accredited Workshop/Service Centers\u003C/td\u003E\r\n\u003Ctd\u003ENo Limit\u003C/td\u003E\r\n\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003E \u003C/td\u003E\r\n\u003Ctd\u003E\u003Cspan style=\"font-size: 9.0pt; font-family: Arial , sans-serif;\"\u003EAccident\u003Cspan style=\"letter-spacing: -0.15pt;\"\u003E \u003C/span\u003E\u003Cspan style=\"letter-spacing: -0.1pt;\"\u003ECoordination\u003C/span\u003E\u003C/span\u003E\u003C/td\u003E\r\n\u003Ctd\u003ENo Limit\u003C/td\u003E\r\n\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003E \u003C/td\u003E\r\n\u003Ctd\u003ECarnapping Assistance\u003C/td\u003E\r\n\u003Ctd\u003ENo Limit\u003C/td\u003E\r\n\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003E \u003C/td\u003E\r\n\u003Ctd\u003ERelay of Urgent Message\u003C/td\u003E\r\n\u003Ctd\u003ENo Limit\u003C/td\u003E\r\n\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003E\u003Cb\u003EINFO 24\u003C/b\u003E\u003C/td\u003E\r\n\u003Ctd\u003E\u003Cspan style=\"font-size: 9.0pt; font-family: Arial , sans-serif;\"\u003ETraffic\u003Cspan style=\"letter-spacing: -0.1pt;\"\u003E \u003C/span\u003ECondition\u003Cspan style=\"letter-spacing: -0.3pt;\"\u003E \u003C/span\u003E\u003Cspan style=\"letter-spacing: -0.1pt;\"\u003EInformation\u003C/span\u003E\u003C/span\u003E\u003C/td\u003E\r\n\u003Ctd\u003EInfo Only\u003C/td\u003E\r\n\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003E \u003C/td\u003E\r\n\u003Ctd\u003E\u003Cspan style=\"font-size: 9.0pt; font-family: Arial , sans-serif;\"\u003EEmergency\u003Cspan style=\"letter-spacing: -0.35pt;\"\u003E \u003C/span\u003ENumbers\u003Cspan style=\"letter-spacing: -0.3pt;\"\u003E \u003C/span\u003E(POLICE,\u003Cspan style=\"letter-spacing: -0.25pt;\"\u003E \u003C/span\u003E\u003Cspan style=\"letter-spacing: -0.1pt;\"\u003EHOSPITAL)\u003C/span\u003E\u003C/span\u003E\u003C/td\u003E\r\n\u003Ctd\u003EInfo Only\u003C/td\u003E\r\n\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003E \u003C/td\u003E\r\n\u003Ctd\u003ELocation of Nearest Gasoline Station\u003C/td\u003E\r\n\u003Ctd\u003EInfo Only\u003C/td\u003E\r\n\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003E \u003C/td\u003E\r\n\u003Ctd\u003EBEV Charging Station\u003C/td\u003E\r\n\u003Ctd\u003EInfo Only\u003C/td\u003E\r\n\u003C/tr\u003E\u003C/tbody\u003E\u003C/table\u003E\r\n\u003Cul\u003E\r\n\u003Cli\u003EIf the expense is higher than the guaranteed limit, the excess will be for the account of the member.\u003C/li\u003E\r\n\u003Cli\u003EAny benefit granted under the Shell Go+ program are provided by a third party pursuant to a contract with Shell, Shell shall not be liable for any breach committed or injury caused by said third party.\u003C/li\u003E\r\n\u003Cli\u003EThe benefit shall have no cash or monetary value and cannot be exchanged for cash.\u003C/li\u003E\r\n\u003Cli\u003EShell GO+ Terms and Conditions apply.\u003C/li\u003E\r\n\u003C/ul\u003E\r\n"}},{"organism":"PromoSimple.Text","color":"inherited","id":"/content/shell/countries/philippines/en_ph/shell-go-plus/shell-go-plus-members-free-roadside-assistance/jcr_content/root/main/section/text_745940657","model":{"title":"Additional Details:","text":"\u003Cp\u003E1. Shell GO+ member can avail of the emergency roadside assistance program based on the coverage stated above.\u003C/p\u003E\r\n\u003Cp\u003E2. Shell Partner will NOT be responsible for the cost of the tires, battery, or any other part that may need replacement at the time of the on-site vehicle repair assistance.\u003C/p\u003E\r\n\u003Cp\u003E3. Shell Partner will NOT be responsible for the cost of any additional administrative charges in subdivision, private use road, mall parking, and toll fees along expressways and the like. This cost will be charged to the Shell Go+ member in addition to any other costs that are outside of the benefits.\u003C/p\u003E\r\n\u003Cp\u003E4. Shell Partner benefit is available in the following areas:\u003Cbr\u003E\r\na. National Capital Region (NCR)\u003Cbr\u003E\r\nb. Cordillera Autonomous Region: Abra, Apayao, Benguet, Ifugao, Kalinga and Mountain Province\u003Cbr\u003E\r\nc. Region I: Ilocos Norte, Ilocos Sur, La Union, Pangasinan\u003Cbr\u003E\r\nd. Region II: Cagayan, Isabela, Nueva Viscaya and Quirino\u003Cbr\u003E\r\ne. Region III: Aurora, Bataan, Olongapo, Zambales, Bulacan, Nueva Ecija, Tarlac, Pampanga\u003Cbr\u003E\r\nf. Region IV -A: Cavite, Laguna, Batangas, Rizal, Quezon\u003Cbr\u003E\r\ng. Region IV – B: Occidental Mindoro, Oriental Mindoro, Palawan\u003Cbr\u003E\r\nh. Region V: Albay, Camarines Norte, Camarines Sur, Sorsogon\u003Cbr\u003E\r\ni. Region VI: Aklan, Antique, Capiz, Iloilo City, Negros Occidental - (Bacolod)\u003Cbr\u003E\r\nj. Region VII: Tacloban City, Cebu, Bohol, Negros Oriental\u003Cbr\u003E\r\nk. Region X: Bukidnon, Misamis Occidental, Misamis Oriental, Cagayan De Oro City\u003Cbr\u003E\r\nl. Region XI: Davao del Norte, Davao Del Sur, Davao Oriental, Davao City\u003Cbr\u003E\r\nm. Region XII: South Cotabato - (General Santos City)\u003Cbr\u003E\r\nn. Region XIII: Agusan Del Norte, Agusan Del Sur, Surigao Del Norte, Surigao Del Sur\u003C/p\u003E\r\n\u003Cp\u003E5. Shell Partner benefit is not available in areas defined as security and safety risk, including:\u003Cbr\u003E\r\na. Lanao del Norte (Except Iligan City)\u003Cbr\u003E\r\nb. Lanao del Sur\u003Cbr\u003E\r\nc. North Cotabato\u003Cbr\u003E\r\nd. South Cotabato (Except General Santos City)\u003Cbr\u003E\r\ne. Maguindanao\u003Cbr\u003E\r\nf.. Sultan Kudarat\u003Cbr\u003E\r\ng. Sulu\u003Cbr\u003E\r\nh. Tawi-Tawi\u003Cbr\u003E\r\ni. Basilan\u003Cbr\u003E\r\nj. Zamboanga del Norte\u003Cbr\u003E\r\nk. Zamboanga del Sur (Except Zamboanga City)\u003Cbr\u003E\r\nl.. Zamboanga Sibugay\u003Cbr\u003E\r\nm. Compostela Valley\u003Cbr\u003E\r\nn. Catanduanes\u003Cbr\u003E\r\no. Masbatep\u003Cbr\u003E\r\np. Samar (Island)\u003Cbr\u003E\r\nq. Sarangani\u003Cbr\u003E\r\nr. Batanes (Island)\u003Cbr\u003E\r\ns. Romblon (Island)\u003Cbr\u003E\r\nt.. Marinduque\u003Cbr\u003E\r\nu. Guimaras\u003Cbr\u003E\r\nv. Camiguin\u003Cbr\u003E\r\nw. Siquijor\u003C/p\u003E\r\n\u003Cp\u003E6. The following are excluded from being given the roadside assistance benefit amidst meeting the above conditions:\u003Cbr\u003E\r\na. Any Member or driver who drives the Named Vehicle without a valid driving license or has not been authorized to drive or has been disqualified by law from driving.\u003Cbr\u003E\r\nb. Services rendered to the Named Vehicle that were not coordinated with or performed by Shell Partner.\u003Cbr\u003E\r\nc. Zero-kilometer assistance request after one (1) availment within the coverage year.\u003Cbr\u003E\r\nd. If the Named Vehicle is or has been modified for participation in rally and racing, or if the Named Vehicle has been modified against government regulations.\u003Cbr\u003E\r\ne. Public utility vehicles, including taxicabs, garage-to-terminal shuttles, and other vehicles used to transport passengers and/or goods.\u003Cbr\u003E\r\nf. Failure of the Member/Driver and/or Passenger of the Named Vehicle to take reasonable precautions or to follow warnings of any intended strike, riot or civil commotion via the mass media.\u003Cbr\u003E\r\ng. Any illegal or unlawful act (including violations of traffic rules and regulations) by the Member/ Driver and/or Passenger or the use of the Named Vehicle for any unlawful or illegal purposes.\u003Cbr\u003E\r\nh. Vehicle with gross vehicle weights of more than 4,500 kg. including converted vehicles used for motor sport use such as race cars, drag racers, and converted vehicles for business use such as catering trucks, mobile canteens, or the TLRC “Kabuhayan” vans.\u003Cbr\u003E\r\ni. If the Named Vehicle is more than fifteen (15) years old.\u003Cbr\u003E\r\nj. 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