Skip to main content
Home - Shell Philippines
Menu
  • Home
  • Motorists
    Motorists
    View Motorists
    • Motorists
    • View Motorists
    • Inside our stations
      Inside our stations
      View Inside our stations
      • Motorists
      • Inside our stations
      • View Inside our stations
      • Retail Station Dealership
      • Shell Specials
      • Top-notch Toilets
      • Next-generation Sustainability Now
      • Shell Stations Remain Open
    • Shell station locator
    • Campaigns and Promotions
      Campaigns and Promotions
      View Campaigns and Promotions
      • Motorists
      • Campaigns and Promotions
      • View Campaigns and Promotions
      • Earn SM Advantage Points at Shell
      • Fish Vendor Sets New Adventure with P1-M Prize from Pilipinas Shell
      • Ang Dating Pepeng Pasada Club, Shell Go+ Card Na
      • Women! Drive The Future: Driving out the Stereotypes
      • Find the right fuel for you
      • #ChooseToBeYou
      • The Road's ready for Women's month!
      • THE DRIVER’S CHOICE sticker gives Shell customers more!
      • A Million Reasons To Select Winners
      • Fueling the drive of our modern heroes
      • Powering the Frontliners
      • Shell Go+ Points Donation Drive
      • Ka-grab exclusive: 20% off sa oil change package
      • Get Gas, Get Bigas
      • Rewards for your return
      • Get a Vitamin Boost on the Road
      • Ready-to-cook Favorites With Shell Select
      • Your health and safety in our stations
      • Shell Helix Oilchange+ with car interior sanitation
      • Saludo sa makabagong Bayani
      • Bigas Up at Shell
      • Safety bundle for the road!
      • Salu-Salo sa Shell
      • Shell Spin For Great Journeys
      • Disney Exclusives with Shell SELECT
      • 10x Shell Go+ Bonus Points Promo
      • Shell Go+ This App Promise You Promo
      • #ChooseToBeYou with Shell
      • Balik Bayad with PayMaya
      • GCash Points to Shell Fuels
      • Shell supports Cebu in moving forward
      • Have a safe trip with a food trip!
    • Shell fuels
      Shell fuels
      View Shell fuels
      • Motorists
      • Shell fuels
      • View Shell fuels
      • Shell FuelSave
      • Shell DYNAFLEX Technology
      • Shell V-Power
      • Maine Mendoza, Drew Arellano, and Nico Bolzico recommend Shell Fuels
    • Shell engine oils and lubricants
      Shell engine oils and lubricants
      View Shell engine oils and lubricants
      • Motorists
      • Shell engine oils and lubricants
      • View Shell engine oils and lubricants
      • Shell Helix car engine oils
      • Shell Advance motorcycle engine oils
      • Shell Rimula Truck & Heavy-duty Engine Oils
      • Distributor Locator
      • Lubricants frequently asked questions
      • Shell LubeMatch
      • Shell Lubricants Locator
      • Grow Your Business with Shell Rimula
    • Loyalty and payment
      Loyalty and payment
      View Loyalty and payment
      • Motorists
      • Loyalty and payment
      • View Loyalty and payment
      • Shell Rewards - Pepeng Pasada Club
      • Shell Citi Visa
      • Shell Go+ Members – Free Roadside Assistance
      • Ever journey has a plus with Shell Go+
      • Shell Go+ perks – partner offers
    • Motoring tips and advice
      Motoring tips and advice
      View Motoring tips and advice
      • Motorists
      • Motoring tips and advice
      • View Motoring tips and advice
      • Economical driving tips
      • 10 Safety tips
      • Looking after your vehicle
      • What should you drink when going for a drive?
    • Motorsports
      Motorsports
      View Motorsports
      • Motorists
      • Motorsports
      • View Motorsports
      • Shell and Scuderia Ferrari
      • Shell and Ducati
      • Shell Advance Asia Talent Cup
      • Shell and the World Rally Championship
      • Shell and the World Endurance Championship
    • Talk to us
      Talk to us
      View Talk to us
      • Motorists
      • Talk to us
      • View Talk to us
      • Station feedback
      • Contact Us
    • Shell Motorist app
    • #StationStories
      #StationStories
      View #StationStories
      • Motorists
      • #StationStories
      • View #StationStories
      • Jennifer & Jayson
      • April & Anita
      • Kenneth, Patricia, Sheila & Mark
      • Erick
      • Danny & Mark
      • Paolo
      • Mang Doming
      • Taddy
      • Mark
      • Joseph
  • Business customers
    Business customers
    View Business customers
    • Business customers
    • View Business customers
    • Lubricants for businesses
      Lubricants for businesses
      View Lubricants for businesses
      • Business customers
      • Lubricants for businesses
      • View Lubricants for businesses
      • Agriculture
      • Auto & Truck Dealers
      • Auto & Truck Manufacturers
      • Automotive components
      • Construction
      • Fleet
      • Manufacturing
      • Marine
      • Metals
      • Mining
      • Power
      • Service for Customers
      • Lubricants Product Range
      • Contact our Experts
      • Shell LubeChat
    • Shell Fleet Card
      Shell Fleet Card
      View Shell Fleet Card
      • Business customers
      • Shell Fleet Card
      • View Shell Fleet Card
      • Apply for Shell Card for your fleet
      • Why get a Shell Fleet Card?
      • Shell Partner Card for subcontractors
      • Station locator and route planner
      • Request a call back
    • Commercial Fuels
    • Shell Bitumen
    • Shell Aviation
  • Shell Energy Philippines
    Shell Energy Philippines
    View Shell Energy Philippines
    • Shell Energy Philippines
    • View Shell Energy Philippines
    • Our offers
    • Contact us
  • Energy and innovation
    Energy and innovation
    View Energy and innovation
    • Energy and innovation
    • View Energy and innovation
    • The energy future
    • Deep water
    • Innovating together
    • The Bright Ideas Challenge 2018
    • Make the future
      Make the future
      View Make the future
      • Energy and innovation
      • Make the future
      • View Make the future
      • Energy to access the future
      • Empowering a community through footsteps
      • Turning gravity into light
      • A new spin on efficiency
      • Britain wakes up to the energy of coffee
      • Making Santa Marta brighter
      • How to solve three problems with one idea
      • About Make The Future
      • Helping to power London’s buses with coffee
      • Shell engages kids on energy future
      • Anna the Accountant
      • Liezel the Doctor
      • NXplorers: The Bright Ideas Challenge 2019
      • What is NXplorers
      • Making the Children’s Future Better
      • The 52ⁿᵈ Shell National Students Art Competition
      • Bright Ideas in Action
      • National Students Art Competition Hope In Our Art
      • Shell LiveWIRE Philippines
      • Let's keep moving the Philippines forward
  • Sustainability
    Sustainability
    View Sustainability
    • Sustainability
    • View Sustainability
    • What sustainability means at Shell
    • Environment
      Environment
      View Environment
      • Sustainability
      • Environment
      • View Environment
      • The Malua Expedition - A Journey to Making a Difference - Philippines
    • Communities
      Communities
      View Communities
      • Sustainability
      • Communities
      • View Communities
      • Social Investment programmes
      • Project SHELTER: Taal Volcano Emergency Relief Efforts
      • You can now support local farmers through Shell Select and Mayani!
    • Safety
    • Reporting
  • About us
    About us
    View About us
    • About us
    • View About us
    • Who we are
      Who we are
      View Who we are
      • About us
      • Who we are
      • View Who we are
      • 105 Years in the Philippines
    • What we do
    • Our values
    • Projects and sites
      Projects and sites
      View Projects and sites
      • About us
      • Projects and sites
      • View Projects and sites
      • Malampaya
      • North Mindanao Import Facility
    • The Shell brand
    • Contact us
    • Reports and publications
  • Help and Support
  • Careers
  • Media
  • Shell station locator
  • Change region/market Philippines
    Change region/market
    • Change region/market
    • Shell Global
    • Africa
      • Change region/market
      • Africa
      • Algeria
      • Botswana
      • Burkina Faso
      • Cape Verde
      • Egypt
        • Change region/market
        • Africa
        • Egypt
        • English
        • عربى
      • Ghana
      • Guinea
      • Ivory Coast
      • Kenya
      • La Reunion
      • Lesotho
      • Madagascar
      • Mali
      • Mauritius
      • Morocco
      • Namibia
      • Nigeria
      • Senegal
      • South Africa
      • Swaziland
      • Tanzania
      • Tunisia
      • Uganda
    • Americas
      • Change region/market
      • Americas
      • Argentina
      • Aruba
      • Bahamas
      • Barbados
      • Bolivia
      • Brazil
      • Canada
        • Change region/market
        • Americas
        • Canada
        • English
        • Français
      • Chile
      • Colombia
      • Costa Rica
      • Dominican Republic
      • Ecuador
      • El Salvador
      • Guatemala
      • Honduras
      • Mexico
      • Nicaragua
      • Panama
      • Peru
      • Puerto Rico
        • Change region/market
        • Americas
        • Puerto Rico
        • Español
        • English
      • Suriname
      • Trinidad and Tobago
      • United States
      • Uruguay
      • Venezuela
    • Asia-Pacific
      • Change region/market
      • Asia-Pacific
      • Australia
      • Azerbaijan
      • Brunei
      • China
        • Change region/market
        • Asia-Pacific
        • China
        • 中文
        • English
      • Hong Kong
        • Change region/market
        • Asia-Pacific
        • Hong Kong
        • English
        • 中文
      • India
      • Indonesia
        • Change region/market
        • Asia-Pacific
        • Indonesia
        • Bahasa Indonesia
        • English
      • Japan
        • Change region/market
        • Asia-Pacific
        • Japan
        • 日本語
        • English
      • Kazakhstan
        • Change region/market
        • Asia-Pacific
        • Kazakhstan
        • Қазақша
        • Pусский
      • Laos
      • Macau
        • Change region/market
        • Asia-Pacific
        • Macau
        • English
        • 中文
      • Malaysia
      • Mongolia
      • Myanmar
      • Pakistan
      • Palau
      • Philippines
      • Singapore
      • South Korea
        • Change region/market
        • Asia-Pacific
        • South Korea
        • 한국어
        • English
      • Taiwan
      • Thailand
        • Change region/market
        • Asia-Pacific
        • Thailand
        • ไทย
        • English
      • Turkmenistan
      • Vietnam
    • Europe
      • Change region/market
      • Europe
      • Albania
      • Austria
      • Belgium
        • Change region/market
        • Europe
        • Belgium
        • Nederlands
        • Français
      • Bulgaria
      • Cyprus
      • Czech Republic
      • Denmark
      • Estonia
      • Finland
      • France
      • Germany
      • Gibraltar
      • Greece
        • Change region/market
        • Europe
        • Greece
        • Ελληνικά
        • English
      • Hungary
      • Ireland
      • Italy
      • Kosovo
      • Latvia
        • Change region/market
        • Europe
        • Latvia
        • Latviešu
        • Pусский
      • Lithuania
      • Luxemburg
      • Netherlands
      • Norway
      • Poland
      • Portugal
      • Romania
      • Russia
      • Slovakia
      • Slovenia
      • Spain
      • Sweden
      • Switzerland
        • Change region/market
        • Europe
        • Switzerland
        • Deutsch
        • Français
      • Turkey
      • Ukraine
      • United Kingdom
    • Middle East
      • Change region/market
      • Middle East
      • Iraq
      • Jordan
      • Kuwait
      • Oman
      • Oman Marketing Company
        • Change region/market
        • Middle East
        • Oman Marketing Company
        • English
        • عربى
      • Palestine
      • Qatar
      • Saudi Arabia
        • Change region/market
        • Middle East
        • Saudi Arabia
        • English
        • عربى
      • Syria
      • United Arab Emirates

Your recent searches

  1. Shell Philippines
  2. Terms and conditions

Terms and conditions

Welcome to the Shell companies in Philippines web site. This web site is owned and operated by Shell International B.V., a company registered in The Netherlands with registered number 27155369 whose registered office is at Carel van Bylandtlaan 30, 2596 HR The Hague, The Netherlands.

Visitors to this web site are bound by the following terms and conditions so please read these carefully before going on. For the purposes of these terms and conditions, "this web site" means the Shell Philippines web site, which links to other Shell web sites.

Other Shell web sites may contain terms and conditions which are different from these terms and conditions. On your journey around the Shell web sites please check the terms and conditions of each web site which you visit and do not assume that these terms and conditions apply to all Shell web sites.

  • Disclaimer

    • Shell companies have their own separate identities but in this web site we may sometimes use "Shell", "Group, "we" or "us" when we refer to Shell companies in general or where no useful purpose is served by identifying any particular Shell company.
    • This web site may include links to external web sites. When you follow such links the external web site may appear as a full screen (in which case you will need to use the back button on your browser to return to this web site) or in some cases it may appear within the frame of this web site (in which case you will be able to return to this web site by using the navigation buttons within the frame). Where an external web site appears within the frame of this web site, this is purely for ease of navigation back to this web site and does not indicate any responsibility on our part for the external web site concerned, even if it is a web site owned and operated by another Shell company. These links are provided in order to help you find relevant web sites, services and/or products which may be of interest to you quickly and easily. It is your responsibility to decide whether any services and/or products available through any of these web sites are suitable for your purposes. Shell International Limited is not responsible for the owners or operators of these web sites or for any goods or services they supply or for the content of their web sites and does not give or enter into any conditions, warranties or other terms or representations in relation to any of these or accept any liability in relation to any of these (including any liability arising out of any claim that the content of any external web site to which this web site includes a link infringes the intellectual property rights of any third party).
    • All information or advice provided as part of this web site is intended to be general in nature and you should not rely on it in connection with the making of any decision. Shell International Limited tries to ensure that all information provided as part of this web site is correct at the time of inclusion on the web site but does not guarantee the accuracy of such information. Shell International Limited is not liable for any action you may take as a result of relying on such information or advice or for any loss or damage suffered by you as a result of you taking this action.
    • Shell reserves the right to monitor any information transmitted or received through any Forum provided. Shell, at its sole discretion and without prior notice, may at any time review, remove or otherwise block any material posted.
    • Should any part of this site offer you the opportunity to join in or read from a forum, please be aware that any communications posted on the forum represent the views of the individual who posted such communication and are not to be taken as the views of Shell. Shell accepts no responsibility or liability for anything posted on the forum by any user of the forum and you must not use the forum to post, upload, or otherwise transmit information or pictures that are defamatory, a breach of privacy or otherwise unlawful.
  • Terms and Conditions

    • This web site contains material including text, photographs and other images and sound, which is protected by copyright and/or other intellectual property rights. All copyright and other intellectual property rights in this material are either owned by Shell International Limited or have been licensed to it by the owner(s) of those rights so that it can use this material as part of this web site.
    • This web site also contains trade marks, including the mark "Shell" and the Shell emblem. All trade marks included on this web site belong to Shell International Limited or have been licensed to it by the owner(s) of those trade marks for use on this web site.
    • The country flags in this web site are owned by Gang of Coconuts and are licensed to Shell under a Creative Commons Attribution-ShareAlike 3.0 Unported License.

    You may

    • access any part of the web site;
    • print off one copy of any or all of the pages for your own personal reference.

    You may not

    • copy (whether by printing off onto paper, storing on disk, downloading or in any other way), distribute (including distributing copies), broadcast, alter or tamper with in any way or otherwise use any material contained in the web site except as set out under "You may". These restrictions apply in relation to all or part of the material on the web site;
    • remove any copyright, trade mark or other intellectual property notices contained in the original material from any material copied or printed off from the web site;

    without our express written consent.

  • Changes to Terms and Conditions

    Shell International Limited may change the terms and conditions and disclaimer set out above from time to time. By browsing this web site you are accepting that you are bound by the current terms and conditions and disclaimer and so you should check these each time you revisit the site.

  • Changes to/Operation of Web Site

    • Shell International Limited may change the format and content of this web site at any time.
    • Shell International Limited may suspend the operation of this web site for support or maintenance work, in order to update the content or for any other reason.
    • Shell International reserves the right to terminate access to this web site at any time and without notice.
  • Data Protection

    Personal details provided to Shell International Limited or other Shell companies through this web site will only be used in accordance with our privacy policy. Please read this carefully before going on. By providing your personal details to us you are consenting to its use in accordance with our privacy policy.

  • Complaints Procedure

    If you have a question or complaint about this web site, please contact us.

  • Jurisdiction

    These terms and conditions are governed by and to be interpreted in accordance with English law and in the event of any dispute arising in relation to these terms and conditions or any dispute arising in relation to the web site whether in contract or tort or otherwise the English courts will have non-exclusive jurisdiction over such dispute.

Show all questions
  1. Shell Philippines
  2. Terms and conditions

More about Shell

  • Who we are
  • What we do
  • Our values
  • Careers
  • The Shell brand

Can we help?

  • Job search for professionals
  • Shell station locator
  • Shell LubeMatch
  • Shell Motorist app
  • Help and Support

Connect with us

  • Instagram
  • YouTube
  • Facebook
  • Twitter
  • LinkedIn
  • Accessibility
  • Terms and conditions
  • Privacy notices
  • Contact us
  • Modify cookie preferences